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FAQ's | Some Important Queries to Know

Taxi South East

FAQs

Q: How do I book a taxi with Taxi South East?

A: Yes, you can pre-book a taxi for a specific time in advance through our website, or by calling our dispatch center. We recommend booking in advance, especially during peak hours or for early morning trips

Q: How do I book a taxi in Melbourne?

A: Booking a taxi with Taxi South East is easy and hassle-free. No upfront payments or booking charges required – pay directly to the driver at the end of your trip. We accept all major credit and debit cards for your convenience. Just fill out our online booking form, and you’ll receive a confirmation message with your booking details. Whether you’re planning in advance or need a ride on the spot, Taxi South East is your reliable choice for transportation in Melbourne.

Q: Do you provide airport transfer services?

A: Yes, we offer reliable airport transfer services to and from Melbourne Airport as well as other airports in the region. You can pre-book your airport transfer for a hassle-free travel experience.

Q: What are your rates like?

A: Our rates are competitive and are based on the distance traveled and time taken for the journey.

Q: How long will it take for a taxi to arrive after booking?

A: The waiting time for a taxi can vary depending on the time of day and demand. However, we strive to provide prompt service, and our average wait time is usually within 10-15 minutes.

Q: Do you accept card payments?

A: Yes, we accept both cash and card payments for your convenience. Our taxis are equipped with card payment terminals that accept major credit and debit cards.

Q: Are your drivers licensed and insured?

A: Absolutely, all our drivers are licensed, trained professionals, and our vehicles are fully insured to ensure your safety and peace of mind during your journey.

Q: Can I book a taxi for a specific time in advance?

A: Yes, you can pre-book a taxi for a specific time in advance through our website, or by calling our dispatch center. We recommend booking in advance, especially during peak hours or for early morning trips.

Q: How can I restore my item if I left something in a Taxi South East taxi?

A: If you’ve left something in one of our Taxi South East taxi, start by contacting the driver. Let them know about your lost item. We’ll do our best to find it. If successful, we’ll get in touch to arrange return via courier. Please note, you’ll be responsible for courier charges. we’re here to help.

Our Vision

Our goal is to be Melbourne one of the top Taxi service providers, which is known for excellent customer service, reasonable prices, price transparency, great timing to pick up & drop up, and 24/7 service availability.

Our Mission

Our Taxi South East mission is to deliver a smooth, comfortable experience that will give you peace of mind during any trip to Melbourne. We always ensure that your journey will be memorable with our luxury taxi service and cleanliness.